Privacy Policy


This privacy policy covers the website www.rubysfudge.co.uk (company T/A Ruby's Kitchen) and how we collect information from users together with an explanation about how we will comply with GDPR (General Data Protection Regulation), DPA (Data Protection Act) and PECR (Privacy and Electronic Communications Regulations).

The information you provide to us will be used to respond to enquiries and for the delivery of orders received on the website. We take your privacy very seriously and if you provide us with information during your visit to our website, we will not sell, exchange or release your personal information (name, e-mail address, mailing address, etc.) to any other third party for them to use for marketing, without your agreement.

Should you no longer wish to have your personal information contained on our database, you have the right to ask us to remove this information by contacting us at the address shown below.

Using our website

Links to external websites are sometimes included on our web pages. We check these links to ensure they are safe, however users are advised to proceed with caution when clicking on any external links.

We accept no responsibility for any loss or damage incurred by you whilst using or acting upon the information contained within this website.

We reserve the right to amend any aspect of this website or the services provided.

What information do we collect?

Enquiry form
Information collected on the enquiry forms on our website will be used to answer your enquiry and provide further information needed to meet and follow up your request.

If you have ticked the “opt in” box to receive our regular newsletter, we will continue to hold your information until you ask us to delete it.

Newsletter sign up form
Information collected on our email newsletter form where we collect “First Name, Last Name and Email” will opt in by clicking “Submit” to receive regular news updates and marketing information from us.

You will always have an opportunity to opt out of receiving any future emails every time you receive a communication from us and you can request your details be removed from our newsletter database at any time by emailing us at the address below.

Cookies and how we use them
We do not use cookies on our website and we will not place cookies on your computer when you access our website.

However, there is an exception when cookies are essential to provide an online service such as eCommerce; you can read more here https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

We use Google Analytics to analyse user activity and gain insights to help us improve our website. You can learn more about how Google uses data by visiting their web page located at www.google.com/policies/privacy/partners/ or any other URL Google may provide from time to time.

You can take steps to block cookies by using the security settings in your web browser.

Data security
We comply with the requirements of GDPR regarding the management, processing and security of your personal data. 

We will not transfer data to any third parties unless requested by you.

Data stored by us is managed in a way to minimise risk of loss or theft.

If you have any questions about our data processing, please contact us for more information.

Copyright
Ruby's fudge® is a registered trademark and all information contained on this website is owned by us. You may not use any of this content for your own commercial use.

Ruby's Kitchen. 1. Clifton Cottages, Bromyard Road, Cotheridge, Worcester. WR6 5LX. UK email; rubysfudge@gmail.com